Are the cosmetics products made in Greece?Yes, all of our products are made in Greece
What methods of payments do you provide?You can either pay with Paypal or a credit card provided by the National Bank of Greece. For customers located in Greece, there is a cash-on-delivery option as well.
What are your shipping options?All of our shipments are handled by DHL Express except from Greece shipments which are handled by ACS Courier.
How do I track my order?When your order is shipped we will provide you a tracking number and link to the ship tracking page of your order.
What is your return policy?Please navigate to the returns page for information.
Need to cancel an order?If you act quickly, you can cancel an order while it is still processing. Just contact us at firstname.lastname@example.org providing the order id and requesting a cancellation.
Do you ship Internationally?Yes we ship Internationally.
How long will it take to receive my order?Shipping outside of Greece typically get around 4-5 working days, for Greece orders it will take around 2-3 working days.
Do you offer gift packaging?Yes we offer gift packaging, just add it in your comments during checkout.
When will my order ship?Typically, orders placed before 12 am GMT/UTC + 3h, will be shipped the same day. If your order is placed on Friday it will be processed the next Monday.